Consulting
Strategy & Organisational Design
"Craig is that rare combination of a strategist and someone who has a strong operational understanding and track record. We utilise Craig as an associate principal Consultant for Good Growth where he is asked to combine both sets of skills to support e-commerce and organisational effectiveness projects at senior levels.”
(professor Chris Bones - Chairman, Good Growth Ltd)
We help organisations to review and revise their existing strategy, operational plans and organisational design. This draws on our 20 years of commercial experience working in Strategy and Operational roles. Solutions are always bespoke and personalised to uniqueness of each organisation. Previous projects include:
· Designing and delivering of a Business Planning approach for a major UK plc
· Producing the Business Case to support the launch of a new regulated qualification in the UK Legal Sector
· Supporting a world leading University design and develop a workable ‘Information Security Framework’ and associated policies
· Advising the Senior Leadership of a Digital Marketing Consultancy as they looked to increase both revenue and margin
Our business transformation consulting services are highly collaborative. We understand that every business is different and unique, and we use our experience of organisations and behaviour, blended with your knowledge of your products, services and sector – to build truly personalized and sustainable solutions.
Leadership & Culture Change
““Working with Craig was a real pleasure. He was able to very quickly insert himself into the organisation and interact at all levels. He was very helpful in helping the team abstract ideas and rework them into far more manageable and easy to understand solutions. I look forward to our next engagement.””
(Tony Pauley – Chief Information & Digital Officer, University of warwick)
Increasingly, organisations recognise that their culture is a key differentiator. It’s about attracting and retaining top talent; exciting and delighting their customers; or simply that ‘special something’ that makes their business ‘them’. So it’s imperative that senior business leaders are willing to understand, define, and critically act on key cultural factors.
We have a deep understanding of how organisations can define and align values, behaviours and actions. Our business transformation consulting services can encourage organisations to develop more ‘helpful’ cultures. Previous projects include:
· Defining organisations’ culture to strengthen the relevance and outcome of their work
· Aligning Vision, Values and Behaviours within performance assessment programmes
· Defining and developing reward and recognition frameworks, with both quantitative and qualitative measures. This allows the measurement and management of cultural factors, as well as traditional revenue/profit measures
Project Turnaround
“Craig has worked to connect the strategic, operational and financial elements of the organisation helping to create a strategic narrative which has enabled greater clarity both within and outside the organisation. His appreciation of how internal ‘governance structures’ and ‘Boards of Directors’ operate, combined with his ability to quickly grasp key commercial drivers and financials and distil those into a coherent and compelling business case has resulted in us navigating projects successfully through internal governance structures whilst also creating greater stakeholder buy-in.”
(Linda Ford – CEO, chartered Institute of legal executives)
The statistics on project failure are startling. Research tells us that somewhere between 70%-80% of change programmes fail. But how do you know when to stop trying, when a simple change in approach might deliver the success you desire? Or when you just need to have courage and hang on a little longer?
There is no science to answer these questions. But through a logical, rigorous and methodical approach, our business transformation consulting services can provide independent advice regarding your next steps. We will review and consider factors such as:
· Organisational readiness
· Review and realignment of desired outcomes
· Programme design
· Change and People Capability
· Technical Solution & approach
We understand the commercial reality of not wanting to throw good money after bad but simple changes can often deliver significant improvements that can transform performance. If you’re not realising the benefits you expected, before ‘pulling the plug’ a quick independent review may transform your view.
